Terms of service

INTRODUCTION

Welcome to the Pet Supply Malaysia website (the "Site").  The use PetSupply's website is subject to the terms and conditions set forth below. 

Terms and Conditions of Use
Acceptance of Terms
By accessing and using this website ("Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, you must not use this Site. By registering an account, you explicitly agree to these terms and conditions, including the privacy notice.

Definitions
1. "We," "Us," or "Our" refers to [Pet World Nutritions Sdn Bhd], a company registered in Malaysia 
2. "You" or "User" refers to any person accessing or using this Site.
3. "Products" refers to pet-related goods offered for sale on this Site.
4. "Personal Data" refers to information as defined under the Personal Data Protection Act 2010 (PDPA).

Use of the Site
1. You must be at least 18 years old or have parental/guardian consent to use this Site.
2. You agree to use this Site only for lawful purposes.
3. You are responsible for maintaining the confidentiality of your account credentials.
4. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

Products and Pricing
1. Product descriptions and prices are subject to change without notice.
2. We make every effort to display product information accurately, but we do not warrant that all information is error-free.
3. All prices are in Malaysian Ringgit (MYR) and include applicable taxes unless otherwise stated.
4. Product availability is not guaranteed.

Orders and Payment
1. Placing an order constitutes an offer to purchase Products.
2. Order confirmation does not guarantee acceptance of your order.
3. Payment must be made through approved payment gateways.
4. We are not responsible for any payment gateway errors or security breaches.

Shipping and Delivery
1. Delivery times are estimates and may vary.
2. Shipping costs are calculated based on location and order weight.
3. We are not liable for delays caused by third-party delivery services.
4. The risk of loss and title for items purchased by you pass to you upon our delivery to the carrier.

Returns and Refunds
1. Our returns and refunds policy is outlined on the Site.
2. Products must be returned in their original condition.
3. Refunds will be processed according to our policy.

Intellectual Property
1. All content on this Site, including text, images, and logos, is our property or the property of our licensors.
2. You may not reproduce, distribute, or modify any content without our written consent.

Limitation of Liability
1. We are not liable for any direct, indirect, or consequential damages arising from your use of this Site.
2. Our liability is limited to the purchase price of the Products.

Governing Law
1. These Terms are governed by the laws of Malaysia.
2. Any disputes will be subject to the exclusive jurisdiction of the Malaysian courts.

Changes to Terms
1. We reserve the right to modify these Terms at any time.
2. Changes will be posted on the Site.
3. Continued use of the site after changes are posted means you agree to the new terms.