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Free Shipping Above RM 50 (WM only exclude East Malaysia)
Free Shipping Above RM 50 (WM only)

Campaign Terms & Conditions

🎉Fur-tastic 4th Anniversary Cashback Celebration🎉

Campaign Period:
1 May 2026 – 31 July 2026

Shop, earn & win this anniversary! 🎉Stand a chance to win RM50 TNG Credit, RM40 Store Credit, and exclusive Golden Charm prizes — plus enjoy vouchers and FREE gifts with every purchase.

1. General

  • This campaign is organised by PETSUPPLY.MY and is valid only on purchases made via petsupply.my during the campaign period.
  • By participating, customers agree to all terms and conditions stated below.
  • PETSUPPLY.MY reserves the right to amend the terms and conditions without prior notice.
  • All rewards are non-transferable, non-exchangeable, and not redeemable for cash unless stated otherwise.

2. RM50 Touch ‘n Go Credit Giveaway

  • A total of 66 winners will be selected throughout the campaign period.
  • 22 winners will be selected each month (May, June, July).
  • Each winner will receive RM50 Touch ‘n Go (TNG) eWallet credit.
  • Winners will be randomly selected from eligible orders placed within each respective month.
  • Winners will be announced monthly on PETSUPPLY.MY official channels.
  • PETSUPPLY.MY reserves the right to request winner verification details before prize fulfilment.

3. RM20 + RM20 Store Credit Giveaway

  • A total of 66 winners will be selected throughout the campaign period.
  • 22 winners will be selected each month (May, June, July).
  • Each winner will receive RM40 store credit (RM20 x 2).
  • Store credits are valid for use on PETSUPPLY.MY only and are subject to expiry dates.
  • Winners will be randomly selected from eligible orders placed within each respective month.
  • Winners will be announced monthly on PETSUPPLY.MY official channels.

4. Grand Prize: Golden Charm Giveaway

  • A total of 4 winners will be selected for the Golden Charm prize.
  • To qualify, customers must:
    • Purchase Le Gourmet and/or Delizios products
    • Make at least one qualifying purchase in each month (May, June, and July 2026)
  • Customers who purchase only in one or two months will not be eligible.
  • Winners will be selected after the campaign ends and announced accordingly.
  • PETSUPPLY.MY reserves the right to verify purchase records before confirming winners.

5. Anniversary Rebate Vouchers

  • The following vouchers are available during the campaign period:
    • RM22 OFF (minimum spend RM150)
    • RM10 OFF (minimum spend RM80)
    • RM5 OFF (minimum spend RM30)
  • PETSUPPLY.MY reserves the right to amend voucher mechanics at any time.

6. Gift With Purchase (GWP)

  • Free gifts are available while stocks last and are not exchangeable.
  • GWP mechanics:
    • Spend RM100 → FREE Pet Hair Removal Roller
    • Buy any cat product → FREE Delizios Adoree 70g Pouch
    • Buy any dog product → FREE ProBalance Gravy 130g Pouch
  • Free gifts will be automatically included in eligible orders.
  • PETSUPPLY.MY reserves the right to replace any free gift with an item of similar value without prior notice.

7. Eligibility

  • This campaign is open to all customers with valid purchases on PETSUPPLY.MY.
  • Cancelled, refunded, or returned orders will not be eligible for participation or rewards.
  • PETSUPPLY.MY reserves the right to disqualify any participant suspected of fraud or abuse.

8. Prize Fulfilment

  • Winners may be contacted via email, phone, or other provided contact details.
  • Failure to respond within the given timeframe may result in forfeiture of the prize.
  • PETSUPPLY.MY will not be responsible for incorrect or incomplete customer information.

9. Liability

  • PETSUPPLY.MY shall not be held liable for any loss, damage, or delay related to the campaign rewards.
  • All decisions made by PETSUPPLY.MY are final and binding.